Frequently Asked Questions

FAQ Knowledge Base

Before contacting support, please browse our FAQ Knowledge Base, you might just find the solution you're looking for.

How can I make my payment?

We accept payments via Check by Phone, Credit Cards and Debit Cards with the Mastercard or Visa logo, and Money Orders.

What are your hours of operation?

We are open Monday through Friday, from 8am to 5pm EST.

Why do you call my house - its a wrong number?!

At some point your number was associated to the individual we are trying to speak with. If we have a wrong number please let us know and it will be removed immediately.

How long do I have to pay?

We will create a customized solution to help you get this matter resolved in a timely and efficient manner.

Have you reported this to the credit bureaus?

Bison Recovery Group, Inc. is not a credit reporting agency.